15 Most Common ADA Lawsuits

The most common ADA (Americans with Disabilities Act) problems that lead to lawsuits often involve barriers to accessibility, particularly on websites, but also in physical spaces. 

Here are 15 common issues:

Website-Related ADA Issues:

  1. Lack of Alt Text for Images:
    • Images without descriptive alternative text prevent screen readers from conveying the content to visually impaired users.
  2. Missing or Inadequate Keyboard Navigation:
    • Websites that can’t be fully navigated using a keyboard make it difficult for users who cannot use a mouse.
  3. Poor Color Contrast:
    • Text that doesn’t contrast well with the background can be difficult to read for users with visual impairments.
  4. Inaccessible Forms:
    • Forms without proper labels and instructions can be confusing or impossible to complete for users with disabilities.
  5. Non-Compliant Video and Audio Content:
    • Videos without captions or audio descriptions are not accessible to users who are deaf or hard of hearing.
  6. Improper Heading Structure:
    • Incorrect or missing headings can make it difficult for screen readers to navigate the content.
  7. Non-Descriptive Link Text:
    • Links with vague text like "click here" do not provide enough context for users relying on screen readers.
  8. Dynamic Content Not Accessible:
    • Content that changes without updating the screen reader can leave users unaware of important information.
  9. Pop-ups and Modals without Focus Management:
    • Pop-ups that don’t trap focus or are difficult to close can be inaccessible to keyboard users.
  10. Unlabeled or Inaccessible Buttons:
    • Buttons that lack proper labels or aren’t keyboard accessible can hinder the user experience.

Physical Space-Related ADA Issues:

  1. Inadequate Wheelchair Accessibility:
    • Entrances, ramps, or pathways that don’t meet ADA guidelines, making it difficult or impossible for wheelchair users to access the building.
  2. Lack of Accessible Parking:
    • Insufficient or poorly designed accessible parking spaces can prevent individuals with disabilities from accessing facilities.
  3. Improper Bathroom Accessibility:
    • Bathrooms without accessible stalls, sinks, or grab bars can be difficult for individuals with disabilities to use.
  4. Non-Compliant Signage:
    • Signs that lack Braille or aren’t placed at an accessible height can be a barrier for individuals with visual impairments.
  5. Obstructions in Accessible Routes:
    • Furniture, displays, or other obstacles placed in designated accessible paths can prevent easy movement for those with disabilities.

These issues are frequently cited in ADA-related lawsuits because they create significant barriers to access, which the ADA was enacted to eliminate.